Privacy Policy

High Definition Cleaning Limited is committed to ensuring that your privacy is protected at all times. Any information we may ask you to provide when using this website will only be used in accordance with this privacy statement.


What we collect

We may collect the following information:

  • Name and payment details
  • Contact information
  • Demographic information, such as postcode, preferences or interests
  • Other information relevant to customer surveys or offers

What we use the information for

We use this information to better understand our customers needs and provide a better service. In particular for:

  • Processing orders and payments
  • Internal record keeping
  • Improving our products and services
  • We may periodically send promotional emails about new produst or special offers using the email address you have provided
  • From time to time we may contact you for research purposes, by email, telephone or mail.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have installed suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.


Cookies are small files which ask permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and storing information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us to analyse data about web traffic and improve our website. This information is only used for statistical purposes and is then removed form the system.

A cookie can, in no way, give us access to your computer or any information about you, other than the information you choose to provide.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can easily modify your browser setting to decline cookies if you prefer.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that website. Therefore, we cannot be responsible for the protection of privacy of any information you provide whilst using those sites.

Our promise

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held about you please write to us.

Call us now

Would you like to experience the quality of our services for yourself? Please call us to discuss your individual requirements.


FREEPHONE 0800 228 9914


 You can also use our contact form.


Kao Hockham Building
Edinburgh Way  


CM20 2NQ

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